Join our customer service team to provide excellent support to our subscribers. You will handle inquiries, resolve issues, and ensure customer satisfaction.
Requirements
1High school diploma or equivalent
21+ years of customer service experience
3Excellent communication skills
4Computer literacy
5Fluency in Dzongkha and English
Responsibilities
1Handle customer inquiries via phone and email
2Resolve billing and service issues
3Process service requests
4Maintain customer records
5Escalate complex issues appropriately
Required Skills
Customer Service
Communication
Problem Solving
Computer Skills
Dzongkha
About the Company
BT
Bhutan Telecom
Telecommunications
Bhutan Telecom is the leading telecommunications provider in Bhutan, offering mobile, broadband, and enterprise solutions connecting communities across the kingdom. We drive digital transformation in the country.